May 19th 2020:


Dear Patients and Parents,

We have missed you all so much and are beyond excited to be reopening in a Phased approach starting Thursday May 21th! 

We want to update you on our office, and the steps we are taking to ensure we do everything possible to keep our patients, our team, and our community safe and healthy.  We have received our re-opening guidelines from the Provincial Health Office, The College of Dental surgeons of BC and Work Safe BC and must strictly adhere to these guidelines.  As Healthcare professionals who have always followed strict hygiene and sterilizations practices, our team is primed for these new protocols.


This is what we are doing to keep you safe:

  • Plexi glass barriers have been installed on the reception desk.
  • Commonly touched items such as self check-in screens, game systems, magazines, beverage stations, etc. have been disabled or removed from the waiting area for the time being.
  • We have ramped up the cleaning and disinfecting schedule for all clinical and non-clinical areas.
  • Depending on your appointment type our clinical team might be donning enhanced personal protective equipment (PPE), such as N95 masks and/or face shields, and gowns.
  • We are adding hospital grade air purification units from Surgically Clean Air. 


We ask for your patience as we start rescheduling. We know that there is a strong desire to get your treatment back on track as soon as possible and we will work hard to achieve that. We have already begun rescheduling patients based on their emergency needs and on a first-cancelled-first-rescheduled basis, which is fair, efficient, and will serve everyone with getting back on track.  The exception to this would be emergency care as this will be prioritized.

Appointments:

  • Please wait for our office to call you/email you with the date and time of your rescheduled appointment
  • There will be a limit on the number of patients that we can have in the office at any one time due to Social Distancing guidelines.
  • Some types of appointments are paused until further notice such as retainer checks. We will reach out to reschedule these appointments when ready.
  • Emergencies will continue only to be priority. For now, broken brackets and ill-fitting aligner trays do not constitute an emergency.  However please call us with any urgent needs and we will do our best to triage these concerns.


In-Office Visits:

  • When you arrive for your appointment, please stay in your car and call us once you arrive.  We will call you back when we are ready for you to come into the office. Only the patient that is being treated will be allowed to enter the office. The only exception for this will be for our very young patients. Of those, only one parent/caregiver may accompany the patient. Absolutely no other family members or friends will be allowed inside.
  • Please bring your own mask (or mouth covering/bandana) and wear it to your appointment.
  • Your temperature will be taken by our staff using a touchless thermometer and you will be asked a few Covid-19 screening questions. 
  • Do not eat/drink anything hot or cold 30 minutes prior to your appointment. This will allow us to take an accurate temperature reading. 
  • Do not exercise 30 minutes prior to your appointment to allow us to take an accurate temperature reading.
  • You will be asked to use hand sanitizer when entering the office.
  • Please maintain the 6-foot social distancing guidelines when in the office until seated in the treatment chair.
  • Our tooth-brushing station is closed, please brush and floss prior to arriving for your appointment.
  • We ask for understanding while we will try to address all your treatment needs during your visit. Please advise us if you have any broken brackets or other issues prior to your appointment so we can adjust your appointment time if needed. Individuals with multiple broken brackets may not have everything completed during the first visit due to strict scheduling times.


Social:

  • WE LOVE OUR PATIENTS! We also love to chat with you at your appointment. Please understand that conversations will at times be significantly reduced to allow for social distancing, running on time, and disinfection of treatment chairs and instruments


Team:

  • We will take the temperatures of every team member, including our doctors, immediately upon arrival at work. Any team member at 100 F (37.7 C) or above will go home.
  • Every team member will answer the health questionnaire that our patients are required to answer and will do so every day. If any questions disqualify the team member, they will be sent home following the same procedures we are asking our patients to follow.


General:

  • You will find upon arrival that we have made changes to our reception area seating and consultation room to ensure the health and well-being of our patients and our team. We ask that you please follow these changes if you find yourself seated in the reception area.


We are so grateful for every one of our patients, and this time away has only served to make us even more thankful for each of you and therefore we are taking your safety VERY seriously. We ask for your patience and understanding during this transition.

Looking forward to seeing you soon!

Dr. Karim and the Team at Blundell Orthodontics

Here are some photos.

Thanks to our 3 kids for participating in bringing these important clinical changes to life.

Thursday March 26th 2020

Thank you for visiting Dr. Karim’s website at Blundell Orthodontics.  In light of what is happening in our communities with the COVID-19 Coronavirus pandemic and in prioritizing the health and well being of each and every one of us, Blundell Orthodontics is temporarily closed  until we receive direction from our governing bodies.

Our office will continue to take every precaution to keep our team and patients safe such as hospital grade infection control and social distancing. Dr Karim and the Team did attend the PDC and had been in self-isolation from March 16th to March 22nd as per the Provincial Health Officer’s order. At present, no one from our clinic has experienced any signs or symptoms consistent with COVID-19 exposure.  As an extra precaution, I asked to close the office until Monday March 30th.  With recent developments we are now temporarily closed and do not have a firm date of when we can return to the office to resume regular care. 

From this point going forward, as by the strong recommendation of the College of Dental Surgeons of BC (CDSBC) our office will suspend all elective and non-essential dental service (which orthodontics is).  Any existing patient with a true dental emergency (bleeding, severe uncontrollable pain, infection, teeth, jaw or facial trauma) please call the office emergency line at 604-271-8833 and follow instructions.


Regarding the Pacific Dental Conference


February 24th – the BC Dental Association consulted with agencies of the Provincial Health Services Authority in advance of the conference and shared the discussion with the organizers of the PDC. All parties were aware the PDC was scheduled for March 5-7. For example, Dr. David Patrick from the BC CDC spoke at the conference about COVID-19 in the CDSBC sponsored course at the conference. At no time was the PDC asked by any public health representatives to halt the conference.

March 12th – Dr. John Harding, Chief Medical Health Officer for Vancouver Coastal Health reaffirmed in his media conference that there was very little risk to any of the attendees at the conference and that dental patients could safely continue with care. 

March 13th – Dr. Bonnie Henry, Provincial Public Health Officer issued a letter to all health care professionals (distributed by CDSBC to dental registrants) removing the need to self-isolate after travel as they were considered essential health care workers. She further went on to provide some recommended protocols to improve patient safety but made no mention of closing offices or broad self- isolation requirements of dental professionals.

March 16th – BC’s Provincial Health Officer, Dr. Bonnie Henry, announced today that everyone who attended the PDC needs to self-isolate until Sunday, March 22. The CDSBC has also issued a notice today strongly recommending that all elective and non-essential dental services be suspended immediately.

March 26th  – Our governing bodies are providing us regular updates as to the situation of COVID-19.

You can follow along at the COVID-19 CDSBC website page:


https://www.cdsbc.org/Pages/covid-19-info.aspx   

We truly appreciate your patience and understanding in these trying times. 

Lastly, we are all in this together and we will get through this together as a team.  In the 21 years that I have been in practice, these past few weeks have been very humbling.  The news requiring us to shut our doors (at this point possibly for months and months) was and continues to be absolutely devastating.  We love our work and truly enjoy treating and taking care of our patients.  With orthodontics, our patients spend on average a few years with us both in active treatment and in retention checks.  Our patients have become part of our family. There is a bigger picture and perspective that we need to keep in mind right now in order to get through this and we will.

Please take care of yourself and each other and let’s get through this together.

Sincerest Regards,

Dr. Asef Karim and Team 

 Blundell   Orthodontics ​​
​​​​​​Tel: 604-271-8833
info@blundellorthodontics.ca